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Rotorua & Taupo Explore New Zealand, Australia & Fiji!tune
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown in NZD ($)
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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 372 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for the positive feedback. There is no time limit to how long you stay once you come in. Bookme offers special prices for certain entry times of day when the pools are quieter.
Aaron Pearson from New Zealand wrote on 06 July 2026
Deluxe Spa
Although I've been here many times before, this is the first time I've gone to the Deluxe Spa area, and it's the only area I'd go from now on.
From Polynesian Spa - Deluxe Lake Spa
Thank you for your continued support. Yes, the Deluxe Lake Spa is a special place, especially with that gorgeous view of the Rotorua Museum and Sulphur Bay. We hope to welcome you back soon.
Brittney from New Zealand wrote on 06 July 2026
Very relaxing
We loved our visit to Polynesian Spa. We went to the Deluxe Lake Spa side, and it was lovely. (This was my first time at Polynesia Spa) We did go in the evening when it was dark, so I'm sure I would have appreciated the beauty more in daylight, but it was tranquil and enchanting in the dark too. Would love to go again.
steveh from New Zealand wrote on 06 July 2026
Spaday
The hot pools were very good but was VERY DISAPPOINTED with the café not accepting cash. I thought cash was still legal tender in NZ. WILL NOT BE GOING AGAIN if they support a cashless society
From Polynesian Spa - Deluxe Lake Spa
Thank you for your feedback. We appreciate that a cashless payment policy won't suit everyone's preferences. Our cashless policy is communicated throughout the guest journey, including on our website, at the entrance, and at each point of sale, so guests can make an informed decision before visiting. We have adopted this approach to provide a faster, safer and more hygienic experience for both our guests and our team. Our site has been cashless for close to 6 years. Thank you for taking the time to share your comments.
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
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jungbae from South Korea wrote on 22 August 2024
시간대별로 가격이 달라 선택권이 폭넓어서 좋았어요.
다른 싸이트에 비해 시간대별 가격이 조금씩 다르게 해서 좋았고.. 마지막 타임이었는데 11시에 문을 닫지만 10시 30분쯤 나갈 준비해라고 얘기해 줌 1시간이 너무나 빨리 지나감. 디럭스 스파가 풍경도 좋고 좋아요. 뜨뜻하게 잘 지지고 왔습니다. 수건도 넉넉하고 샴푸, 린스도 있고 바디워시도 있었던 것 같은데..